Babyl, RSSB Reach A Deal

Dr. Diane Gashumba, Minister of Health

Babyl Rwanda, a digital health provider has today launched partnership with Ministry of health to allow a patient’s diagnosis without the traditional physical appointment with the doctor.

Since 2016, more than 700,000 subscribers of the online system can grab a phone, download Babyl application that guides you in an interaction with the doctor without leaving your home.

A patient can also dial *811# and follow instructions until they are connected to the doctor who can listen to them and advise accordingly.

This diagnosis costs Rwf 500.

Introduced in Rwanda in 2016, with now more than 700,000 subscribers, Babyl believes that it is high time to seek partners who can help achieve its mission.

On Wednesday, officials from  Babyl, Ministry of Health and health insurance providers convened in Kigali to discuss how each can bring a vital contribution to the program that is set to save time and money.

“We are trying to make the service easy for all people to access. We are still in negotiations with different health insurance providers, but starting from next month our customers with health insurances like RAMA, Community Health Insurance (Mutuelle de santé) and BRITAM will start using them,” Tracey McNeil, the CEO of Babyl Rwanda said.

This partnership with RAMA, an insurance which mainly has a stronghold among public servants will give Babyl subscribers access to drugs in their proximity, because the insurer has contracts with several pharmacies across the country.

According to Dr. Diane Gashumba, the Minister of Health, Babyl is making Rwanda’s healthcare service delivery easier.

“The government of Rwanda is embracing cutting edge technology by partnering with Babyl Rwanda to ensure every citizen can access required health service,” she said.

“This partnership underlines that proven technology to deliver vital services can be adopted to reach all including those that are not necessarily tech savy,” Gashumba added.

Statistics from Babyl show that on a daily basis, they receive more than 1500 patients who spend about 5 to 30 minutes with a doctor each.

Rwanda is the first African country that Babyl has extended its services. It was founded in UK in 2014.


Leave a Comment